Ticketing built your wayTM

Take control with an advanced, fully customizable ticketing platform built, managed and optimized by your team.

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Know your customers

Finally a fully customizable integrated CRM ticketing system:

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    Build your own customer record with custom data fields.
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    Link customers together based on their relationship.
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    Dashboards for every customer with total spend, history, accessibility, ranking, membership and more
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Brand your experience

Create a branded experience for your customers:

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    Add, change, hide any text on your layout. Rearrange the layout however you need on every page.
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    Choose colours, fonts, buttons and logos for your brand experience.
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Smart marketing

Reach customers how and when you like with integrated marketing:

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    Analytics to drive marketing through segmentation lists i.e. categories, interests, demographic, tags.
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    Email and SMS marketing through Mail Chimp integration
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    Follow up with customers and prospects by setting customized tasks with reminders in the TicketSearch CRM
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    Use our built-in customizable email templates and reminders to keep your customers in the loop.
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Fine tune with dedicated modules for core activities

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Sell and upsell any food and drink at checkout or counter

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Sell and upsell items other than tickets with ease

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Package tickets or offer season subscriptions

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Allow your customers to give your product as a gift

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Allow customers the option of donating to your organization

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Build your customer database with membership programs

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Add discount codes and special offers at checkout

TicketSearch Integrates with your existing services

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Create a Facebook advertising campaign and track conversions and drop offs throughout the sales process.

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Integrate with the Mailchimp email and SMS campaign system. Lists from Mailchimp will appear and update in your ticketing system.

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Every field in the database is able to be pulled via an API. Connect to any other software system and allow data to flow between systems.

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Save time by having reconciled bank transaction posted to Xero automatically.

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Create goals with google analytics, analyze your customers interactions with your website, analyze drop off rates and areas within the sales flow.

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Create a Google AdWords campaign and track sales conversions, work with third parties to allow them to track their campaign success.

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Allow data to flow directly from Ticketsearch into your Venue Management System.

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Leave no seat unsold

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    Build responsive venues and seatmaps
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    Adjust and hide seats after your event has gone live
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    Organise seating paths and sell out in the order you need to
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    Add seat views to allow customers to assess their view of the stage
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Reporting made visible and usable

Harness your data and make decisions with confidence. Receive scheduled reporting and real time alerts, with visual dashboards driven by Tableau – the most powerful data, analytics and reporting tool available.

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Deep dive into TicketSearch features

The next generation ticketing system, built from the ground up

  • More than 15 years in the ticketing industry

  • 7 years in the making

  • Talking and listening to 700 venues across Australia, New Zealand, Asia, Canada and the USA