Take control with an advanced, fully customisable ticketing platform built, managed and by your team.
Sell and upsell any food and drink at checkout or counter
Ticketing built your wayTM
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Know your customers
Finally a fully customizable integrated CRM ticketing system:
Build your own customer record with custom data fields.
Link customers together based on their relationship.
Dashboards for every customer with total spend, history, accessibility, ranking, membership and more
Brand your experience
Create a branded experience for your customers:
Add, change, hide any text on your layout. Rearrange the layout however you need on every page.
Choose colours, fonts, buttons and logos for your brand experience.
Smart marketing
Reach customers how and when you like with integrated marketing:
Analytics to drive marketing through segmentation lists i.e. categories, interests, demographic, tags.
Email and SMS marketing through Mail Chimp integration
Follow up with customers and prospects by setting customized tasks with reminders in the TicketSearch CRM
Use our built-in customizable email templates and reminders to keep your customers in the loop.
Fine tune with dedicated modules for core activities
TicketSearch Integrates with your existing services
Staff friendly
Simple processes with no user training required
Guide with upsell and cross-sell prompts
Create user profiles with set permissions and allow for third party access
Leave no seat unsold
Interactive & User-Friendly Interface
The map builder boasts an intuitive Interface, allowing you to effortlessly create and customize seating charts with a user-friendly drag-and-drop functionality. Easily add single seats, rows of seats, tables, booths, and other elements, and adjust their placement to match your venue's layout.
Seat View & Seat Description
Add seat views to allow customers to assess their view of the stage. Also add a seat description as a rollover or popup where the customer needs to click ok to confirm they understand, for example, potential restriction to a seat i.e. view restriction.
Printable Seating Maps
Generate printable versions of the seating chart, ideal for offline scenarios.
Flexible Seating Options
Choose from a Canvas/Flat Map with one level, or an Area Map with multiple levels. Add rows and or tables for Reserve Seating or mix your inventory by adding General Admission Areas onto your map. Configure to suit your needs, be it standard theatre-style seating to cabaret, banquet, sports venue, or custom configurations.
Smart Best Available Path
Control the flow order of seat selection by setting up a Best Available Path. Download a CSV file and adjust your seating flow order then upload that file to instantly change the selling path.
Accessibility Considerations
Ensure inclusivity by incorporating accessibility features into your seating chart. Easily designate wheelchair-accessible areas and accommodate guests with special needs for a more inclusive event experience.
Seat Labelling & Customization
Effortlessly label seats with numbers and or letters, categorize seats, or groups of seats with section labels. Get creative and apply color-coding and visual markers to enhance the look of elements/items.
Mobile Compatibility
Our map builder is fully optimized for mobile devices, enabling attendees to view and explore the seating chart on their smartphones or tablets for enhanced convenience and engagement.
Dynamic Hold Templates
Our map builder is fully optimized for mobile devices, enabling attendees to view and explore the seating chart on their smartphones or tablets for enhanced convenience and engagement.
Deep dive into TicketSearch features
Advanced CRM – Build as many data capture fields as you like
Advanced CRM – Add Customer Notes, Documents & Tasks
Customer Records – Know your customers
Ticketing sales process – It’s sales made simple
Merchandise Module – Upsell and cross-sell items other than tickets with ease
Customise your online design – Create a branded experience for your customers
What our users are saying
"TicketSearch is a real game changer for the ticketing, venues and events industry. Finally there is a product that is built and hosted from the ground up by an Australian team that understands the complex and specific needs of the region. I truly believe this is the best ticketing product in the Australian market and potentially the world."
– Peter Ross, Theatre Director – Capitol Theatre and Manager - Entertainment Venues, NSW AU
"The TicketSearch system has been brilliant with easy to follow instructions and information throughout the whole system and when I have had queries the support team had been so incredibly helpful."
— Wonderland Entertainment and Leisure, VIC AU
"If you’ve ever had a perfect new beau you’ve wanted to introduce to the family, well TicketSearch is the equivalent. In a year that has been undisputedly rubbish, the one good thing about 2020 is our transition to this ticketing platform. As we navigate to the other side of COVID19, the ability to understand our market and increase sales will be ultra-important and TicketSearch will enable us to accomplish this."
— Dubbo Regional Theatre and Convention Centre, NSW AU
"The ease of syncing the system with our existing mailing lists has made sure our venue remained engaged and connected with all our patrons during such uncertain times. The prompt, professional and efficient services of the TicketSearch support team has helped keep the HEART beating!"
— Nicky Hansen, General Manager, Margaret River HEART, WA AU
"Thanks to the team at TicketSearch for making the switch so seamless. The process to integrate our data was easy and user friendly and a big thanks to the team who were always available for support."
— City of Playford (Council), SA AU
"TicketSearch is changing the way we operate on a daily basis, it’s refreshing to have an Aussie company that understands, meets and exceeds our needs. We’ve cut down the time it takes to build events and that has allowed us more time to focus on our event delivery."
— Broken Hill City Council, NSW AU
"It has been a great collaborative effort between TicketSearch and The Cube Wodonga. Feedback with reference to the staff and the system is great, upgrades and developments are both relevant and speedy. Making new developments in order to be current with the nature of industry is greatly appreciated and greatly needed, and they are leading the way in this area."
— Fiona Elliot, Box Office and Front of House Co-Ordinator, The Cube Wodonga, VIC AU
The next generation ticketing system, built from the ground up
More than 15 years in the ticketing industry
7 years in the making
Talking and listening to 700 venues across Australia, New Zealand, Asia, Canada and the USA